Shipping policy

Print only orders

Free shipping within Australia. $30 flat rate shipping for international orders.

Prints are produced, packed and shipped directly by Cie-Elle Digital (Ermington NSW 2115, Australia). Please allow 7 to 10 business days for printing and packing (not including delivery service times). Please note that from time-to-time, events outside the control of Cie-Elle may cause a delay, in which case we will contact you.

For print only orders Australia Post standard parcel post delivery times apply. Prints shipped internationally are sent using Australia Post’s standard international parcel service.

Framed print orders (available within Australia only)

Free shipping within Australia.

Prints are framed by The Art Scene (West Ryde NSW 2114) and take 10 business days to produce in addition to the print time (7 to 10 business days), which is a total of 17 to 20 business days plus delivery service times. Please note that from time-to-time, events outside the control of The Art Scene may cause a delay, in which case we will contact you. Generally, The Art Scene’s standard courier service is used. Courier delivery service times are 1 to 4 days for Sydney, Melbourne and Canberra metropolitan areas and some regional NSW areas; and 3 to 7 days for other areas within Australia including Western Australia and most regional areas.

Original artworks

Free shipping within Australia by courier service. For purchases outside Australia please email hello@smithsonart.com for custom order including shipping rates and delivery service. 

Please allow 10 days for framing plus delivery time. Courier delivery service times within Australia are 1 to 4 days for Sydney, Melbourne and Canberra metropolitan areas and some regional NSW areas; and 3 to 7 days for other areas within Australia including Western Australia and most regional areas.